Support Tools for CRM Solutions

CRM Professionals Provide Assistance and Training

On-site CRM training

The advantage of choosing LIS is our commitment to continual training. On-site professional CRM training is included at initial launch and for the duration of the agreement to cover new hires, new features, and in-store performance evaluations.

Webinar Training

We also provide webinar training both on a scheduled basis as well as providing private dealer or dealer group webinar training when requested. If we can’t visit in person, we will visit with you online so that you still get the attention you need.

Remote Dial-in Technical Assistance

Having some weird issues with your PC when using the program? Let us dial in remotely for technical assistance so we can better diagnose the problem and fix it.

On-line Help Tool

Our on-line help tool will give new users an overview of the program while offering existing users a refresh of some functionality.

LIS Help is a web-based tri-pane online help system that provides both high-level descriptions, and step-by-step instructions on how to use the Lead Information System. The help system describes all the dashboard pages, menus, tabs, buttons, icons, toolbars, tools, and integrated systems associated with using LIS.

7-Day Support Staff

We know you work long hours, sometimes on Sundays too. That’s why we’re always there to assist you 7 days a week. Just contact your program manager and we will do our best to help you.